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Privacy Policy Data Protection

We collect only what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your betting history secure. This policy explains what we collect, why we hold it, and how you can request changes or deletion.

Account data encryptedWallet details protectedWithdrawal verification onlyContact us anytime
millbet Privacy Policy Data Protection
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you have questions about what we collect, want to update your details, or need to request deletion of your closed account, contact us through any of these channels. Our support team will verify your identity using your registered mobile number before discussing account data.

Team online

Email Privacy Team

Send your request to our support email. Include your registered mobile number and a short description of what you need. We respond within two business days.

Live Chat Verification

Open live chat from your logged-in account. Ask about data access, correction or deletion requests. The agent will guide you through identity verification before proceeding.

Account Settings Panel

Log in and open Account Settings to view the personal data we hold. You can update your mobile number and wallet preferences yourself. For deletion requests, contact support directly.

DATA SECURITY

How We Protect Your Information

We encrypt your account data at rest and in transit. Your password is hashed so even our staff cannot read it. Wallet details are stored separately from betting records and are only accessed when you request a withdrawal. We log every access to your account data so we can audit who viewed what and when.

Encryption Standard

All personal data is encrypted using industry-standard protocols. Your bKash, Nagad and Rocket wallet numbers are stored in encrypted form and decrypted only during withdrawal processing.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and odds format. Third-party cookies from payment providers may appear during bKash, Nagad or Rocket deposit flows.

Retention Period

Active accounts and their data are kept indefinitely. Closed accounts are retained for six years to meet legal record-keeping obligations, then deleted unless a dispute or investigation requires longer retention.

Data Request Process

Email support with your registered mobile number to request a copy of your data, correct outdated information, or delete your closed account. We verify your identity before releasing any records.

Privacy Policy FAQ

We collect your mobile number, date of birth, and the wallet details for your bKash, Nagad or Rocket account. Your mobile number is used for login verification and withdrawal confirmations. Date of birth proves you meet the age requirement.

We do not sell your data. We share transaction details with payment processors only when you make a bKash, Nagad or Rocket deposit or request a withdrawal. This is required to complete the payment.

Active accounts and their data are kept indefinitely. If you close your account, we retain records for six years to meet financial record-keeping obligations, then delete them unless a dispute or investigation requires longer retention.

Yes. Email our support team with your registered mobile number and ask for a data access request. We will verify your identity and send you a copy of the personal information we hold within two business days.

Log in and go to Account Settings. You can update your mobile number and change your preferred bKash, Nagad or Rocket wallet yourself. For security, some changes require identity verification through live chat or email support.

You can close your account anytime through Account Settings. We retain closed account data for six years by default. If you want early deletion, email support with your registered mobile number and we will review your request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.